F.A.Q.

FIRST OF ALL..

WHAT DOES “MONDOINUNDITO” MEAN?

That's the italian phrase for “world in a finger”. I have always loved tiny things (I was a great fan of Polly Pocket!) so when I started creating stuff with polymer clay, it just came out naturally from my mind.


About the SHOP...

1. DO YOU SELL YOUR CHIBIS?

Yes, I do and I restock my shop every second Sunday of every month!

2. DO YOU SHIP TO MY COUNTRY?

As a general rule I ship worldwide. If you want to be sure about that though, feel free to contact me through the form here on the website.

3. WHAT SHIPPING METHOD DO YOU USE GENERALLY?

I use  REGULAR SHIPPING:

This is the standard and cheapest way to get your purchase.

a. The mail is traceable as long as it is in Italy (and until it leaves Italy);

b. It generally takes more or less 10/14 days to arrive (it may be less, it may be more depending on where you precisely live, the weather conditions and stuff like that);

4. CAN I UPGRADE TO TRACEABLE SHIPPING?

Sure! In facts, if you have a 50+ euro order, I would suggest you to choose this shipping method. If you choose this shipping method, you’ll get a code after I ship the mail out. This code can be used on the italian post service website to track the parcel down while it’s in Italy. Then, you can use it on your own post service website: please notice that you won’t be able to use the code on your post service website until the parcel arrives to your country.

b. It generally takes more time to get to your country (from 2 up to 8 weeks);

c. (IMPORTANT!!!) Someone has to be at home when it arrives as you need to confirm you have received it by signing the receipt. If nobody is at home when the package arrives, it will be brought back to your local post office and you’ll have to go there to pick it up.

5. I THINK MY ORDER GOT LOST, WHAT AM I SUPPOSED TO DO? 

If the parcel gets lost (to say it’s lost you need to wait at least three months), I can’t remake the doll/s you have purchased as each one is ooak, but feel free to contact me and we'll figure something out – for sure! Just for you to know, I have been shipping worldwide since 2013 and until now only 1 parcel got lost.

6. WHAT PAYMENTS DO YOU ACCEPT?

I accept Paypal only for the moment.


ABOUT THE DOLLS...


1. HOW MUCH ARE YOUR DOLLS/CHARMS/CREATIONS?

It really depends on each design, the details put in each piece.

Please, notice that prices are in Euro (find a USD coverter here: http://www.x-rates.com/calculator/?from=EUR&to=USD&amount=1

Average prices:

Fairies (with or without simple wings): 30-45 EUR

Fairies with shaded wings: 35-45 EUR

Mermaids: 30-45 EUR

Pop characters: 20-45 EUR

Clay paintings: 50-80 EUR

2. WHAT’S THE SIZE OF YOUR DOLLS?

The actual size of my dolls is about 3.5/4 CM (not inches) sized, which means they are really light (about 15 gr.)!

3. WHAT MATERIAL(S) DO YOU USE?  

I mainly use polymer clay to make my dolls. Brands I use the most are from FIMO, Premo!/Premo! Accents and Cernit (only a couple of colours). I also use acrylics to paint gold/silver accents, eyes, mouth. Then I glaze everything to protect the paint and the doll itself.

4. HOW LONG DOES IT TAKE FOR YOU TO MAKE YOUR DOLLS?

It depends on each design, but generally my original characters take from 3 up to 5-6-7 hours. Pop characters (generally less complicated than my OC) take from 1 up to 3 hours.


ABOUT CUSTOM ORDERS...


1. CAN I REQUEST A CUSTOM ORDER?

Custom orders are officially open for a limited amount of time, so YES!

2. HOW DO I KNOW YOU’RE OPENING THEM?

That’s easy: I will be announcing the custom orders opening on my instagram profile only, so stay tuned over there if you don’t want to miss the chance to have something unique made just for you.

3. HOW DO THEY WORK?

You just have to go to the "contact" section here on the website and send me an email with the info written point 9. If I decide to accept your custom order, I'll let you know how much the price is (shipping costs not included) and once the payment is cleared, I'll add you to the waiting list.

4. WHAT CAN I ASK YOU TO MAKE?

Generally there are two custom orders types: custom fairies/mermaids chibis OR pop characters chibis from anime, manga, movies, cartoons etc.. Please notice that I may refuse to make a character I don't like or that doesn't fit my style.

5. CAN I PURCHASE TWO CUSTOM ORDERS?

Yes you can, but you can request 2 chibis, not more.

6. CAN YOU PLEEEEEASE COPY THIS CHARACTER/STYLE FROM XXX ARTIST? 

NO. Guys, just NO. First of all it is rude to ask me to copy someone else’s work. I mean, if you come to me it means you like what I do. Secondly that is called stealing because I am actually making profit on someone else’s hard work. Maybe it doesn’t bother you, but it totally bothers me.

8. HOW MUCH DOES IT TAKE FOR YOU TO PREPARE MY CUSTOM ORDER?

Generally from 2 up to 4 weeks. Please, consider it may take a little bit longer according with my schedule, but I'll let you know when I am about to start and I'll keep you posted during the whole process.

9. WHAT CAN I CUSTOMISE ABOUT MY DOLL?

You can customise:

– color scheme

– color of the eyes

– hair color/hair length (short medium long)

– GENERAL outfit/if it’s a mermaid, tail/fins type

10. HOW DO I TELL YOU WANT I WANT?

Please, go to the CONTACT section here on my website ( https://mondoinundito.bigcartel.com/contact ) and convo me with these information:

1. what creature you'd like: fairy, mermaid, oreides, nereides, fanart

2. hair color, length/hair style (if you have no idea, I’ll just go according to my tastes)

3. color of the eyes.

4. color scheme you’d like me to use/if you don't know the colours, it may be helpful to know the theme you'd like me to work on.

5. any other detail about the outfit (if you choose a fairy) – any other detail for your mermaid (for example.. green flowers in the hair, a starfish on her face, elf ears/human ears/ i don’t want to see ears, I want glitter, I don’t want glitter, I want gold accents, I want silver accents, I don’t want accents at all). 

Remember I cannot be in your mind, so any detail you want me to make must be written in the form or I will just go according to my tastes.

At the same time please keep in mind that I won't accept things like "I want the arm bent at 90°, the leg must be up, the other one down" so on and so forth, otherwise the creative process can't happen. The only things you can customise are the ones written above, if you have any question, feel free to send me an email and we can work on it. 

11. CAN I SEE MY DOLL BEFORE YOU SHIP IT OUT?

Of course. I’m going to make your doll, and show it to you following your instructions. Please notice than every change from the initial info i have had in the email might cost 10+ euros because it may involve radical changes.

12. I DO NOT/CAN’T:

Recreate a chibi I have already made. 

Like I said, anything here at Mondoinundito is unique, so you can request a specific color scheme I have used, for example, but you can’t request anything like “can you please copy this chibi of yours? I’d like to have the hair in the same position/shape”. No guys, I can’t do that;

– If you’re wondering whether my creations are easy to break, I’d suggest to look at this video: https://www.youtube.com/watch?v=8g_251PUPeI

PERSONAL QUESTIONS...


1. IS MONDOINUNDITO YOUR MAIN/ONLY JOB?

“Unfortunately” not. I work as a pre-press employee for a big company that prints stickers, comics and mangas (yes, that’s cool), named Panini. That’s my main job, the one I am supposed to pay the bills with, for now, but I’m working hard to make a living on Mondoinundito, which is, actually my main goal.

2. DO YOU HAVE ANY OTHER HOBBIES?

Of course! I’m quite an active person, I guess. My main love is swimming. I have been doing it since i was like.. 5. I also like roller blading, playing beach volley, ping-pong. I also enjoy photography, drawing, listening to music and hanging out.

3. WHAT MUSIC DO YOU LISTEN TO?

Basically everything.. More or less.. Just to mention some of my favourites: Queen, Phil Collins/Genesis, Eagles, Micheal Bublè, Ed Sheeran, Imagine Dragons, Coldplay and so many others. 

4. DO YOU PLAY ANY VIDEO GAMES?

I was used to when I was younger and I still love them very much (my favorite one was Final Fantasy X – omggggg -) but at the moment nope, I seriously don’t have time for that anymore and I definitely enjoy more doing other things.

5. HOW DID YOU START OR WHAT INSPIRED YOU MAKING CLAY STUFF?

I know that most of artsy people usually say that they have always being doing crafty things since when they were younger, but for me the very truth is that I had never made anything handmade before 2012, when I started using polymer clay.

I don’t even know how it began, honestly. I just remember I started doing some horrible cupcakes, pizzas, sweets etc. and charms and I thought it was kind of funny. At a certain point, some of my friends showed interest in my creations and started purchasing from me; that made me think I may enlarge the thing to the Internet, until when I created an Instagram profile and an Etsy shop, back in 2013. I have never stopped ever since, practicing from 3 up to 10 hours a day (when I had the chance to).